TOTA Staff Members

Meet Our Team


Glenn Mandziuk

Glenn Mandziuk, President and Chief Executive Officer

250-860-5999 ext.216 • Email

Sets the strategic direction of the Association in accordance with the Board’s vision, mission and priorities; builds a culture that reflects the Association’s values; oversees the operation of the Association and provides leadership in accordance with board parameters, financial, legal and regulatory requirements; ensures the Association and its programs, products and services are consistently presented in a strong, positive light to stakeholders.

Ingrid Tyler

Ingrid Tyler, Senior Executive Assistant & Board Liaison

250-860-5999 ext.207 • Email

Provides confidential administrative and project support to the CEO and the Board of Directors. Office operational support, maintains TOTA’s centralized filing system and reception duties.

Corporate Services Department

Monica Miller

Monica Miller, Corporate & Finance Officer

250-860-5999 ext.206 • Email

Responsible for the integrity of the Association’s financials, producing timely and accurate financial statements, forecasts, analysis and corporate reporting; and manages the Corporate Services functions including IT, Performance Measurement, HR and Purchasing.

Alison Steward

Alison Steward, Corporate Services Specialist

250-860-5999 ext.205 • Email

Responsible for maintaining accounts receivable and payable functions, as well as assisting the Corporate & Finance Officer. Develops and implements a plan to measure TOTA’s performance, prepares information to meet TOTA’s and Destination BC’s reporting requirements, increases the efficiency of TOTA’s administrative processes and maximizes the effectiveness of TOTA’s database systems.

Destination & Industry Development

Ellen Walker-Matthews

Ellen Walker-Matthews, Vice President, Destination & Industry Development

250-860-5999 ext.215 • Email

Acts as TOTA’s second to the CEO, and committed to enhancing the Thompson Okanagan Tourism product assets through pro-active and on-going engagement with industry, creation of plans and strategies, collaborative implementation of these plans with TOTA stakeholders and providing the benefits of a close relationship with Destination BC to communities, tourism businesses and other industry stakeholders in the province.  Core program areas: destination development; region specific destination development initiatives; industry training and engagement; an remarkable experiences.

Mike Overend

Mike Overend, Destination Development Program Specialist

250-860-5999 ext.220 • Email

Assist and/or coordinate community tourism organization and businesses to access a broad range of resources, tactical opportunities, funding and expertise in core program areas.  Further, act as program lead in the advancement of TOTA’s rail trails tourism strategy.

Greg Hopf

Greg Hopf, Indigenous Tourism Specialist

250-860-5999 ext.208 • Email

Responsible for developing a cultural tourism strategy in alignment with TOTA’s Embracing Our Potential and Aboriginal Tourism Association of British Columbia’s The Next Phase plans. Embracing a rich history filled with traditional stories and beliefs, the endeavour is to develop economic opportunities and progress Aboriginal tourism business within the region.

Global & Regional Marketing

Simone Carlysle-Smith

Simone Carlysle-Smith, Director of Global & Regional Marketing

250-860-5999 ext.214 • Email

Is TOTA’s marketing planning lead, taking innovative global and regional content marketing programs from research and insights gathering, to strategy development, to execution, to final debrief, insuring the smooth operation of a cross-functional project team.  Functional areas include: travel trade and media; digital, social, and content marketing; visitor services; and Symphony Tourism Services

Howard Grieve

Howard Grieve, Travel Trade & Media Specialist

250-860-5999 ext.204 • Email

Responsible for region-wide trade and media activities, including shows and fam tours.

Meghan Reading

Meghan Reading, Digital Marketing Specialist

250-860-5999 ext 213 • Email

Responsible for monitoring social channels, pushing out content across social media channels, engaging with followers to enhance awareness of our region and its tourism experiences, and measure and report on results.

Niki Kennedy

Niki Kennedy, Digital Marketing Specialist

250-860-5999 ext 217 • Email

Responsible for online content development as it relates to regional tourism experiences, activities and people within the Thompson Okanagan.

Rob Grifone, Visitor Centre Manager & Travel Trade Media Support (contractor)

250-862-9354 • Email

Act as manager of the Thompson Okanagan Visitor Centre and provide support to the Travel Trade & Media Specialist

Symphony Tourism Services

Shelby Campbell

Shelby Campbell, Regional Marketing & Research Specialist

250-860-5999 ext.209 • Email

Working with our Global & Regional Marketing Department, responsibilities include: data analysis and research report generation for market analysis in the BC / AB / WA drive markets and ON / CA fly-drive markets and custom reports to support visitor profiles for the industry.