Contact Us

Contact us at Tel: 250-860-5999 | Fax: 778-721-5460

Contact any of our staff directly.

TOTAThompson Okanagan Tourism Association (TOTA)
2280-D Leckie Road
Kelowna, BC V1X 6G6 Canada

Office hours are 8:00am to 4:30pm (closed 12noon and 1:00pm for lunch), Monday-Friday (excluding statutory holidays).

TOTA’s Program Contacts

TOTA’s highly qualified staff deliver a wide range of programs and services to support the development and marketing of Thompson Okanagan tourism product and destinations. Key TOTA functions and contacts are:

Destination & Industry Development

  • Destination Development Strategy Planning Areas
  • Regional Rail Trails Tourism Strategy
  • Indigenous Tourism Strategy Development & Implementation
  • Labour Force Development & Recruitment
  • Emerging Flagship Projects
  • Industry Training & Engagement

Contact: Ellen Walker-Matthews
250-860-5999 ext 215

Global & Regional Marketing

  • Promotional Marketing
    • Route 97
    • Kettle Valley Rail Trail
    • Indigenous Tourism
  • Social Media & Content Strategy
  • Communication & Brand Alignment
  • Travel Trade & Travel Media
  • Research & Analysis

Contact: Simone Carlysle-Smith
250-860-5999 ext 214

Administration & Corporate Services

  • Integrated Communications Software Implementation
    • CRM Software
    • Accounting Software
  • Departmental Budget Tracking
  • Tracking of Stakeholder Investments and In-Kind Contributions
  • Media Results by Stakeholder
  • Distribution of Newsletter & Event Information

Contact: Monica Miller
250-860-5999 ext 206

Should you wish to contact any of our other staff members directly, please visit our About Staff page.

TOTA Office Location