Business Support
The TOTA team is available to answer any questions, listen to your concerns, or just lend an ear if you need to talk.
Please send us a note at Recovery@TOTABC.com and a member of our team will respond.
Emergency and Communication Planning
Having an Emergency and Communication Plan in place is a responsible and important business practice. We encourage all of our tourism stakeholders to ensure they are always adequately prepared and have processes in place to communicate accurate information to guests and those that are entering the region to travel.
Destination British Columbia has compiled an official list of resources to help you prepare for and to refer to in times of emergency. We have shared these below for easy access.
It is important to note that only official up-to-date messaging should be shared in an effort to prevent miscommunication and negative media attention that can happen throughout event coverage.
First and foremost, we need to keep each other safe.
Emergency Preparedness Resources
Official Information Sources
General Information
Information for Travellers
Tourism Operators
Flood Information
Analyses snow-pack, assesses seasonal water supply and flood risk and predicts flows in BC’s rivers and streams. It produces a range of bulletins, maps and warnings to inform emergency managers and the public about current and upcoming streamflow conditions.
Preparing Your Business For A Flood
British Columbia is prone to flooding due to our mountainous terrain and the wet weather that comes in from the Pacific Ocean. This information kit provides businesses with an overview of key activities to help prepare for, and react to, a flood event proactively.
Fire Information
Interactive map of all active wildfires across the province
Twitter: @BCGovFireInfo
Campfire bans, restrictions, and forest use
Report wildfires to *5555 on a cell or 1-800-663-5555 toll-free
Weather Alerts
Environment Canada
Resource for the latest weather information, statements, and air quality advisories.
Twitter: @environmentca
Parks and Recreation sites
Warnings and Closures
BC Parks
Information regarding Provincial campgrounds and park closures.
#BCParks
Emergency Assistance
Emergency Social Services
Information regarding emergency reception centres and assistance. Support for the displaced, and group lodging.
Evacuees can register with the Red Cross by calling 1-800-863-6582
Twitter: @RedCrossBC