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Ideas Labs Topic 1 | Welcome Signals Creating Consumer Confidence Through Experience Design and Communications

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In this Ideas Labs session, Nancy Arsenault, Managing Partner at the Tourism Café, will introduce the concept of ‘welcome signals’ - the on-line and in-person indicators that strengthen the perception of visitors that their presence is valued. Nancy will set the stage for the group discussion, highlighting the different types of welcome signals and provide examples of companies and communities that are excelling as they re-invite visitors. 

 

Session Dates

Note: 1 Session per Company Only. All sessions are held virtually, via the Zoom Webinar platform. 

  • Oct 7, 2020 @  10am

  • Oct 8, 2020 @ 2pm

  • Oct. 14, 2020 @ 2pm

  • Oct. 22, 2020 @ 2pm

Registration is now full.

For more Ideas Labs, go to TourismResiliency.ca/ideas-labs