go2HR
The Thompson Okanagan Tourism Association (TOTA) and go2HR, BC’s tourism human resource association, have formed a partnership to address tourism labour market challenges in the Thompson Okanagan region.
Together, the two organizations have hired Ginger Brunner as the Regional HR Specialist. The Regional HR Specialist’s primary role is to work with tourism operators and stakeholders in the regionalization of key recruitment, retention, and training initiatives outlined in the BC Tourism Labour Market Strategy and the Thompson Okanagan Regional Tourism Strategy, Embracing Our Potential. This also enables go2HR to increase assistance and guidance to tourism employers in the region.
Resources
go2HR’s health and safety professionals have developed a customizable New Worker Health and Safety Orientation Checklist to make your summer season orientations easy. The checklist covers the regulated health and safety training topics, in addition to a variety of restaurant-specific examples to get you started.
go2HR’s new Workplace Learning Coaches are ready to engage with employers and are available at no cost.
go2HR has kindly offered BC Tourism Resiliency Network clients complimentary seats for their online SuperHost® Customer Service Training courses, Service for All and Foundations for Service Quality.
With higher temperatures starting to settle in, it is important that employers are aware of the effects heat can have on their workers, and are taking action to prevent heat stress.
Through this new initiative created in partnership between go2HR and the Justice Institute, employers will have access to communication tools and online training programs designed to increase understanding and awareness of rights and responsibilities with regard to workplace sexual harassment among tourism and hospitality industry employers and employees.
This analysis is only available for employers who have registered to participate in the Certificate of Recognition (COR) program. A member of our health and safety team will meet with the employer and conduct a gap analysis for their business to assist them in preparing for the COR certification process.
Employers who are interested in pursuing the COR can schedule a 30-minute meeting with a member of the go2HR Health and Safety team to learn more about the program, requirements and benefits of certification.
Occupational Health & Safety Program Fundamentals is an online course designed for employers, managers and supervisors working in BC’s tourism, hospitality and food service industry. During this interactive course, participants will learn the fundamental principles of occupational health and safety (OHS) in British Columbia.
A foundational, online course about workplace health and safety within the context of BC’s tourism and hospitality industry. Designed to equip workers with essential health and safety information to help keep themselves and others safe on the job
go2HR’s health and safety experts will support employers in conducting an effective review of their communicable disease prevention plans and help ensure all the fundamental elements of WorkSafeBC’s guide are factored in.
A member of the go2HR Health and Safety team will meet with Biosphere employers at least once annually, for 30 minutes, to discuss their Safety Basics Assessment results (if desired), answer any other OHS-related questions and provide additional insights, support and resources as appropriate.
A free, confidential, online OHS self-assessment. Receive practical information, resources and advice to help improve an existing health and safety program or get started on developing a new one, based on your responses.
go2HR has offered complimentary seats for their virtual SuperHost® Customer Service Training courses. The online and self-paced courses help participants gain skills such as communication, conflict resolution, and teamwork, as well as knowledge to create exceptional customer service experiences, leading to greater customer satisfaction, increased revenue and business bottom line, and a happier, more productive workplace.
go2HR has a dedicated COVID-19 resources database covering a range of Health & Safety and Human Resources topics, with tools to support your business.
The Certificate of Recognition program (COR) is an occupational health and safety audit, certification and incentive program rewarding employers that go beyond the legal requirements of the Workers Compensation Act and Occupational Health and Safety (OHS) Regulation by taking the “best practice” approach to implementing their injury prevention and injury management programs.
The leading free job board for tourism and hospitality jobs in B.C., categorized as Accommodation, Food and Beverage Services, Recreation and Entertainment, Transportation, and Travel Services.
go2HR’s new COVID-19 Workplace Assessment Tool provides tourism and hospitality employers with information and resources to assist in developing a robust COVID-19 Safety Plan. The tool includes five key steps to evaluate current set ups in relation to managing the risk of exposure to COVID-19 in the workplace, with suggestions on how to improve.
BSAFE is a new online training course created in partnership with tourism and hospitality stakeholders and go2HR, the tourism and hospitality industry health and safety authority. This complementary training provides staff with a strong foundation in COVID-19 health and safety protocols. BSAFE is set to become an industry standard: a recognizable indicator of the extent to which health and safety is a priority for BC’s tourism and hospitality employers.
The course is 60-90 minutes in duration, followed by a multiple-choice test to verify the learner’s knowledge.
Free workshops, webinars and information to help employers and employees in industries hard-hit by the pandemic manage stress and build resiliency. The Workplace Mental Health Hub provides a range of tools for workers in the tourism, hospitality, and community social services and other sectors to improve their overall mental health as well as navigation support to connect to other mental health services, including counselling and peer support.
Go2HR has offered a wide range of services available to BC Hospitality workers. Whether you need support in starting a new hospitality business or require guidance in overcoming the challenges you are facing in an existing business due to the current situation, resources and services are there for you to avail at no cost.